Terms & Conditions

Drill Bits USA shall have no liability or responsibility on any claim of any kind, whether in contract, tort or otherwise, for any loss or damage arising out of, connected with, or resulting from the manufacture, sale, delivery or use of any product sold hereunder, in excess of the cost of replacement or repair as provided herein. IN NO EVENT SHALL DRILL BITS USA BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.  Drill Bits USA makes no warranty, express or implied,  except as set forth above; and Drill Bits USA neither assumes nor authorizes any other person or entity to assume for of any other obligation or liability in connection with any of its products.

Returns:
Prior authorization covering specific items and quantities must be obtained before any goods are returned to Drill Bits USA for credit.  Authorized returns are subject to a 30% restocking charge.  No returns for specials will be accepted unless merchandise is found to be defective in quality or workmanship.

Claims:
All claims must be made in 5 days after receipt of goods. Any exterior damage is the responsibility of carrier.

Freight Policy:
It is the responsibility of the consignee to check shipment for damage and to notify the carrier within 5 days.

Minimum Billing:
There is a $50.00 minimum order amount.

Pricing Policy:
All orders accepted are subject to prices in effect on the day the order is received. Our representatives have no authority to quote special prices. Prices and discounts are subject to change without notice. Any item not listed in our Price List, once ordered, is non-cancellable and non-returnable.